1 of 4 Four Simple Tips to Communicate like a PRO On-line

Communication
Written By David Dinan

Reply to Comments on Your Own Blog Web page or Social media

1 of a 4 part mini - on communication

1 of a 4 part mini - on communication

When somebody takes the time to reach out to you and comment on your site, blog or other social media, acknowledge this!  Too many questions or statements by existing and potential customers go unanswered and unacknowledged by businesses.  Over and over, we watch folks simply answer the queries they want to and leave the onerous ones alone.  On top of this, few ever acknowledge the positive and negative feedback given on their sites.    

This is very important…If someone spent the time to message you, take the time to message them back, and as far as timing, do so right away OR at least do it in a timely manner.  After reading this if the first thing that comes into your mind is “I don’t know if I can spend the time to answer these right away or I’m not sure how to answer these effectively enough to turn comments into conversations and eventually clients”.  The answer is easy!  HIRE someone to do it.  We have many ways to assist you in this and can work with you to stay within your budget, while still meeting with your performance expectations.

For those companies and people willing to take this on themselves here’s a bit of extra advice.  I see a lot of people answering a closed-answer question with a simple yes or no.  Yes… this is what the responder is looking for, not a wavering answer with aspects to ponder, but use this interaction as a chance to start a dialogue, engage your readers and followers with questions.  Audience members want this engagement from you.

Some people may be afraid of the length of their answers being too short or feeling they’re rambling on about the topic.  So when answering an open-ended question what is the proper length to your answer? Great question, one that I feel I could talk on for hours going into writing styles, depicting tone through writing, categorizing the respective writers style, on and on…lol.  But not going too deeply into this at this time, a good rule of thumb might be as easy as answering the question with the same amount or a little more text than was present in the initial question.  That will help you gauge your answers length and get into the groove of answering questions properly.  Yes it sounds weird and simple but when you give this a try you’ll be pleasantly surprised with the outcome. We have found it forces you to give a strong answer in a much more condensed version than one is used to and as well as making one contribute a little more information to the replies.

If you found this to be helpful please like and/or subscribe to our blog.  Share your thoughts below let’s start a conversation.

Engage your audience, start a discussion, create new business.

David Dinan
His long-time love for photography started at an early age, transforming into more than just a hobby. With a young entrepreneurial spirit starting in High School, David opened a sign design company. He designed signage for companies like Cultures, Don Cherries Sports Bar & Restaurant, Play-It-Again Sports and many others. David decided to continue growing in his passion by attending Niagara College for Marketing, in Niagara Falls Canada. After school, David quickly found himself immersed in world of Real Estate, working with a few dynamic individuals that soon became his mentors for the next decade. Working from a two Realtor basement office, David assisted in the growth of the company to 130 agents. Then tragedy struck one of his mentors, and David took this as a sign to explore more of the world. This opened the door for opportunities. As David started to travel abroad, he found new challenges and opportunities involving another of his passions, scuba diving. This lead to many great adventures, however none as great as becoming part of the team at Bans Diving, the world’s leader in diving certifications, where David took on the role of Sales Manager and facilitated the Divemaster Program. David learned the scuba business from industry world leaders (similar to real estate); and this lead him to work as a Sales Manager for a scuba equipment distribution company in Indonesia in charge of Bali and many of the surrounding islands. There David implemented their largest campaign to date, set up new dealers and launched a new in-store marketing campaign. Now after many years of traveling David and his wife Jessica have returned to Canada and have made Red Deer, Alberta their home. Jessica is following her passion too, and working on achieving her Masters of Library Sciences, as David starts his next professional adventure by helping businesses like yours grow and exceed expectations. David aims to utilize his decades of experience in sales and marketing, to assist you in devising a personalized plan that will hone your business’s marketing potential and take it to new heights. Hot Shoe Studio will be officially open for business as of January 2016. If you have a need for marketing, are looking for a bit of advice or need to overhaul your entire business plan, let’s sit down. Together we will gauge your needs and wants and create a perfect plan to achieve your specific business goals.
www.hotshoestudio.ca
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